Change Management
Course Content
Introduction to Change Management
Overview of Change Management
- Definition and importance of change management
- Objectives and benefits of change management
- Types of organizational changes (strategic, structural, process, technological, people-centric)
History and Evolution
- Evolution of change management theories and practices
- Key contributors to change management thought (e.g., Kurt Lewin, John Kotter)
- Modern approaches to change management
Key Concepts and Terminology
- Change, transition, transformation
- Stakeholders, change agents, change champions
- Resistance to change and its causes
Change Management Theories and Models
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Complete course content will be provided when requesting for a quoatation.
Course Materials
Textbooks:
- Leading Change by John P. Kotter
- Making Sense of Change Management by Esther Cameron and Mike Green
- The Heart of Change by John P. Kotter and Dan S. Cohen
Online Resources:
- Prosci Change Management Resources
- Change Management Institute publications
- Harvard Business Review articles on change management
Tools and Software:
- Change management tools: Prosci ADKAR Dashboard, ChangeGear
- Project management tools: Microsoft Project, Trello, Asana
- Communication tools: Slack, Microsoft Teams, Zoom, Meet Jisti
Learning Outcomes
By the end of the training, participants will be able to:
- Understand the fundamental concepts and importance of change management.
- Apply various change management models and theories to real-world scenarios.
- Develop and implement effective change management plans.
- Manage stakeholder engagement and communication during change initiatives.
- Identify and address resistance to change.
- Sustain change and embed it into organizational culture.
- Utilize change management tools and technologies effectively.
- Lead change initiatives with confidence and competence.